FAQ

FAQ

Q: My watch movement stopped working. Is it broken?
A: Not necessarily. It's likely that the quartz battery needs to be replaced. Cobalt watches typically have a battery life of up to 2 years, depending on usage. If your watch stops, we recommend replacing the battery.

Q: Are the watches water-resistant?
A: Yes, all Cobalt watches are designed with water resistance. Please refer to the specific product details on our website to check the ATM or meter rating for the level of water exposure your watch can handle.

Q: My watch is too loose on my wrist. How do I make it tighter?
A: We provide a video tutorial on our website showing how to remove or add links to all stainless-steel watches. This procedure is universally applicable for stainless steel watches. [Insert Video Link]

Q: Are the watches scratch-resistant?
A: Yes, all our watches feature a curved sapphire crystal, which is highly resistant to scratches. This ensures durability and longevity for the watch face.

Q: How do I set the time on my watch?
A: To set the time, pull the crown outward and rotate it clockwise or counterclockwise to adjust to the desired time. Once set, push the crown back in to resume normal operation. For further assistance, please refer to the User Manual.

Q: How long does the battery last in Cobalt watches?
A: The battery in our quartz watches typically lasts up to 2 years with normal usage. For battery replacement, we recommend visiting a professional to ensure the water resistance is maintained.

Q: What is the warranty period for Cobalt watches, and what does it cover?
A: Cobalt watches come with a 2-year warranty that covers defects in materials and workmanship. Please note that the warranty does not cover normal wear and tear, accidental glass damage, scratches, strap damage, or theft.