FAQ

Warranty Policy

Coverage

All watches include a 2-year warranty covering manufacturing defects.

Exclusions

Damage from misuse, accidents, or wear and tear is not covered.

International Warranty

Valid globally; international customers may be responsible for shipping.

Claim Requirements

Proof of purchase, name, order number, and shipping location required.

Shipping for Warranty

We cover return shipping for valid claims and errors on our end.

Denied Claims

Watches without qualifying defects are returned to the sender. Full explanation provided.

Transferable Warranty

Yes, warranty remains valid if product condition meets policy terms.

Replacements

Replacements ship within 3-5 days of receiving your defective watch.

Warranty Return Address

38955 Hills Tech Dr, Farmington Hills, MI 48331